Citizens Advice Bureau
Citizens Advice Bureau Queenstown’s Community Lifeline Project: Responding to a 40 percent increase in demand for help, CAB aims to launch a year-long pilot project focused on supporting individuals in crisis in the Wakatipu who may not qualify for social security support, particularly those in our migrant community.
Project description: CAB's proposed year-long pilot project aims to address needs it has identified in our community. Its particular focus is standing alongside those in crisis, those who don't qualify for any form of social security support, and those needing help to find or access the services they require.
CAB has reported a 40% increase in the numbers of people asking it for help, and an equivalent increase in the complexities of the cases they are seeing. This applies particularly within the Basin's migrant population.
It's aim is to amplify its effectiveness by using a Case Manager to guide 150 clients and their families through their process: meeting with a volunteer, assessing the specialist support needed, on-boarding specialist help, and tailoring sustainable solutions to get lives back on track.
In addition to employing a Case Manager for 30 hours per week, Impact100 grant monies would be applied towards discounted professional services, capped financial support for clients, and tailored case management software. If the initial pilot is successful, CAB intends to approach its more traditional funders to sustain the project.
https://www.cab.org.nz/location/cab-queenstown